Our currency exchange service requires a reservation. We do not accept same-day currency exchange. Please make a reservation at least 3 business days before your visit.
At OSAKA-EXCHANGE, all currency exchange services require a prior reservation. Please follow the steps below:
. Make a Reservation
Reservations can be made through any of the following:
Please send your message through the email form.
Reservations can be made through any of the following:
Please add our official LINE account and send us a message.
Please follow us on X and send us a message.
Please follow us on Instagram and send us a message.
Please include the following information in your message:
- Your name (*as written on your passport)
- Country of residence
- Currency you wish to exchange
- Amount you wish to exchange (*Exchange of 50,000 yen or more in Japanese yen)
- Preferred date and time of your visit (*Please write your preferred date and time for the exchange at our shop.)
Our staff will confirm your reservation and send you a reply.
. Receive Confirmation
You will first receive an automatic reply email regarding your request.
After that, we will confirm your reservation details and send you a reservation completion email.
(*Please note that your reservation is not complete until you receive this email.)
. Visit Our Location
Please come to our shop at your reserved date and time.
Our Shop Access Information
2F 1-4-14 Higashiobase Higashinari-ku Osaka-shi Osaka Japan
Public transport3 minute walk from JR Osaka Loop Line Tamatsukuri Station
6 minute walk from Osaka Metro Tamatsukuri Station
. Complete Your Exchange
- The exchange rate to Japanese yen (buying rate) will be calculated based on the rate on the day of your visit.
- Please present your reservation slip (confirmation email from us or direct message) and your passport at the time of your visit.
Notes & Policies
- Our currency exchange service requires a reservation. We do not accept same-day currency exchange. Please make a reservation at least 3 business days before your visit.
- We only accept foreign currency banknotes. Coins cannot be exchanged.
- All foreign currency exchanges will be made in Japanese yen. (*Exchange of 50,000 yen or more in Japanese yen)
- Counterfeit or damaged banknotes cannot be exchanged.
- For exchanges exceeding 1,000,000 yen, additional identification will be required-in addition to your passport, you may be asked to present a driver’s license, residence card, or proof of address.
(*Please note that we may refuse to exchange currency depending on the purpose of the exchange and the source of funds.)